Privacy Policy – Horizon Mist
Last Updated: October 2025
Information We Collect
We collect information primarily to process your travel requests and improve our services. This includes personal identifiers you provide, such as your name, email address, phone number, and details about your preferred travel destinations. We may also collect non-personally identifying information related to your device and website usage, which helps us understand how our site is used and identify areas for improvement. We only collect data that is necessary and relevant to delivering our travel planning services.
Use of Data
The data we collect is used solely for specific, legitimate purposes. These include fulfilling your travel reservations and bookings, communicating with you regarding your itinerary and service updates, personalizing your travel recommendations, and responding to your direct inquiries. Additionally, we use aggregated, anonymized data for internal business analysis, such as monitoring the performance of our website and services, ensuring our regional focus is meeting traveler demand.
Cookies and Tracking Technologies
Our website uses standard cookies to enhance your experience. These small text files are stored on your device to remember your preferences, track website traffic patterns, and provide general analytical data. These cookies do not store personal financial information. By continuing to use our website, you consent to the use of these necessary tracking technologies. You have the option to disable cookies through your browser settings, though this may impact site functionality.
Data Sharing
We only share your personal data with third parties when it is strictly necessary to perform the travel services you requested. This includes sharing details with airlines, hotels, and local ground operators (e.g., safari guides or rail companies) required for your bookings in Europe, the Americas, Africa, or the Middle East. We do not sell or rent your personal information to marketing firms. All third-party partners are vetted for adherence to data protection standards.
User Rights
You have the right to access the personal information we hold about you and request corrections to any inaccuracies. You also have the right to request the deletion of your data, subject to legal obligations we must retain for record-keeping and regulatory compliance. To exercise any of these rights, please contact us using the information provided in the final section of this policy.
Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please do not hesitate to reach out to our privacy officer.
Email: [email protected]
Website: